August 21, 2015 · West Coast Media Solutions Inc. · 12 min read
Check that Search Console still recognises you as the site's owner after any redesign. Re-verify with a DNS record that no template change can remove, add a second owner, and make the check part of every launch.
A line of code nobody remembers
Years ago, someone added the site to Google Webmaster Tools, now Search Console, and proved the business owned it by pasting a short tag into the site's header. Nobody has thought about it since.
Then the site was redesigned. The new theme came with its own header, the tag was not in it, and nothing on the site looked any different.
Google checks from time to time that the proof is still in place. When it is gone, the owner loses access to the site's reports, and Google's messages about the site stop reaching anyone.
Nothing breaks, so nobody notices. The gap only shows when something goes wrong and the warning that should have arrived never did.
What stops reaching you
Hacked-site warnings when spam pages appear on your domain.
Manual actions, Google's term for penalties applied by its staff.
Crawl errors from old page addresses the redesign broke.
Mobile usability problems in the new templates.
Malware notices, listing the pages Google found affected.
Warnings that Googlebot is blocked from parts of the site.
The first matters most. A hacked site can carry a warning under its name in search results for weeks, and the owner is often the last to know.
Why redesigns remove it
Most ways of proving ownership live somewhere a redesign touches.
The HTML tag sits in the header of the home page, inside the theme. A new theme or a move to a different system leaves it behind unless someone copies it across.
The verification file sits in the site's main folder. A developer who launches a clean copy of the new site, or moves it to a new host, may not bring it along.
Verifying through Google Analytics or Tag Manager depends on that code sitting in the right place on the home page. A redesign that moves it, or swaps in a different Analytics property, breaks it too.
How to tell whether you still have access
Sign in to Search Console with the account that set it up. If the site is listed with a prompt to verify it, access has gone; if it is not listed at all, someone else set it up.
That someone is often a former developer or employee, using a personal Gmail address. Ask the people who built the old site and the new one.
Once in, the verification details list every owner and the method each used. Anyone verified only by the missing tag has already lost access, or soon will.
A method that survives the next redesign
Verifying through the domain name itself, with a record added to its DNS settings (the settings that point your name at your website and email), does not live in any template or folder.
Whoever manages your domain can add the record in a few minutes. Redesigns, new themes and new hosts leave it alone; only moving the DNS elsewhere means copying it across.
Google also lets you verify one site by more than one method. Keep the tag or the file as well, so that if one breaks, the other still proves ownership.
A worked example
A school photographer covers elementary and secondary schools across a region, and parents order prints online using a code from the proof sheet.
The site was redesigned last winter on a new theme, in time for spring photographs. The verification tag had lived in the old theme's header, and nobody moved it.
In June, a parent mentioned seeing "this site may be hacked" under the business's search result. Spam pages had been added through an outdated plugin, and Google had flagged them weeks before.
Re-verifying took minutes once the right account was found. The Security Issues report listed the affected pages, and after the cleanup the photographer requested a review from the same screen.
Ownership is now verified with a DNS record, the developer is a second owner, and Search Console is on the checklist for any future launch.
Two owners, not one
A site verified by one person's account depends on that person. If it belongs to someone who has moved on, the business has no way in without starting again.
Verify with a Google account the business controls, then add your web developer as a second owner, so Google's messages about the site reach two people.
While you are there, check the email preferences, so messages arrive in an inbox rather than waiting inside Search Console.
Every version of the address
Search Console treats each version of a site's address as a separate site: with and without www, and with http or https.
A redesign that also moved the site to https, or dropped the www, leaves the old verified version reporting almost nothing. The empty reports seem to say all is well.
Verify the version visitors now see, and set the preferred domain, with or without www, so the reports describe the real site.
Checking access after every rebuild
Put Search Console on the launch checklist for any redesign, new theme or change of host, beside testing the forms and the phone links.
On launch day, confirm the site is still verified, submit the new sitemap and use Fetch as Google on the home page. A week later, check crawl errors for old addresses that now lead nowhere, and read any messages.
The counter-case
A small site that has not changed in years and is verified by a DNS record has nothing to fix. Its owner only needs to know that messages reach an inbox someone reads.
A site that was never verified is no worse off after a redesign, though it has never received a warning either. A new design is a good moment to start.
For everyone else the advice holds: verify with a method no template can remove, keep a second owner, and check access whenever the site is rebuilt.
After the next launch
Sign in to Search Console with the business account.
Check the site is still verified.
Add a DNS record as a second method.
Add your developer as another owner.
Verify the https and www versions you use.
Submit the new sitemap.
Review crawl errors a week after launch.
Step three is what makes the next redesign safe. A record at the domain sits outside everything a redesign replaces, so the next theme cannot take it away.
The HTML tag usually sits in the theme header and the file in the main folder. A new theme, a clean install or a host move leaves them behind unless someone copies them.
What do I miss when verification lapses?
Google's messages about hacked pages, manual actions, crawl errors, mobile usability problems and malware, along with every report about how the site appears in search.
Which verification method survives a redesign?
A DNS record added where your domain is managed. It lives outside the site's templates and files, so new themes and new hosts leave it alone.
Can a site have more than one owner?
Yes, and it should. Verify with an account the business controls and add your developer as a second owner, so Google's messages reach two people.
Do www and https versions need verifying separately?
Yes. Search Console treats each version of the address as a separate site, so verify the one visitors actually use and set the preferred domain.
What should I check after launching a redesign?
That the site is still verified, the new sitemap is submitted, Fetch as Google sees the home page, and crawl errors a week later show no broken old addresses.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Redesigned your site this year?
Tell us the address. We will check whether Google can still reach you about it and fix the verification.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Cookie Policy
1. What Are Cookies
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9. Impact on Website Functionality
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10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or cookie practices. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically to stay informed about our use of cookies.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
3. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), to use this Website or engage our services. By using this Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into a binding agreement.
4. Intellectual Property Rights
All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
5. User Conduct
When using this Website, you agree not to use the Website for any unlawful purpose; attempt to gain unauthorized access to any portion of the Website or any systems connected to it; interfere with or disrupt the operation of the Website; use automated means to access or copy content without our express written consent; collect personal information of other users; impersonate any person or entity; or engage in any activity that could damage or impair the Website.
6. Submissions and Contact Forms
Any information or materials you submit through the Website's contact forms, email, or other communication channels shall be treated as non-confidential and non-proprietary unless otherwise specified in a separate written agreement. By submitting any such information, you grant the Company a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and distribute such content for any lawful business purpose.
7. Third-Party Links
This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
8. Disclaimer of Warranties
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
10. Indemnification
You agree to defend, indemnify, and hold harmless West Coast Media Solutions Inc., its directors, officers, employees, agents, successors, and assigns from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Website, your violation of these Terms, or your violation of any third-party right.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any legal action arising from these Terms shall be instituted exclusively in the courts of British Columbia, Canada. You irrevocably waive any objections to jurisdiction and venue in such courts.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
5. Copyright and Intellectual Property
The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
6. Trademark Notice
All trademarks, service marks, trade names, logos, and product names appearing on this website are the property of their respective owners. West Coast Media Solutions Inc. and the WCMS logo are trademarks of West Coast Media Solutions Inc. Reference to any products, services, or information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by the company.
7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
11. Severability
If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada